Pomadent Warranty Policy

Your pomadent warranty is applicable to all pomabrush and pomafloss products. Brush heads, pomaclips, and/or other products are not included in this warranty.

The warranty starts on the date of purchase and is valid for 2 years. If your pomadent product is defective during the warranty period, we will replace it free of charge*.

In an unlikely event of defective device, please reach out to us through the Contact Form. We will respond to you within 1 tot 2 business days to assist.

Once the replacement request is validated, we will send you a replacement product within 5 to 8 business days.

The warranty does not cover cosmetic damage such as scratches, or damage caused by:

Normal wear and tear
Accidental damage to the product
Water damage to the charging case
Failure to take proper care of the product, including recharging
Improper use
The product being tampered with
Repairs carried out by yourself
The product being altered or used for commercial purposes

*pomadent will send you a like-for-like technical replacement, or if this is not possible, a device of a higher specification. We may not be able to supply a product of the same colour immediately.

Pomadent Warranty

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